Economic
Area |
Unit |
2014 |
2015 |
2016 |
2017 |
2018 |
Ambition 2020 |
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Product/service |
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Eco-premium solutions with customer benefits |
% of revenue |
20 |
20 |
21 |
21 |
22 |
20 |
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Customer delivery efficiency index |
% service performance |
93 |
94 |
96 |
97 |
97 |
>95 (2018) |
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Supplier management |
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|
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PR5 suppliers signed Business Partner CoC1,2 |
% of spend |
98 |
98 |
99 |
97 |
98 |
– |
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NPR6 suppliers signed Business Partner CoC1,2 |
% of spend |
80 |
81 |
86 |
86 |
83 |
– |
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Third party online sustainability assessments (TfS)4 |
number |
534 |
722 |
875 |
950 |
953 |
– |
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Third party on-site sustainability audits (TfS)5 |
number |
15 |
54 |
131 |
219 |
270 |
– |
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SSBS3 improvement against baseline |
% |
– |
– |
– |
– |
11 |
– |
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