Measurement and improvement

We measure our integrity culture in several ways. For example, our company-wide Organizational Health Index survey includes several integrity-related questions. The findings feed into the Compliance plan and programs. Integrity dilemmas are included in our recruitment standards and contribute to recruitment decisions. The integrity culture is considered in SpeakUp! investigations and audits and contributes to defining any follow-up actions to repair irregularities or improve the environment.

Managers are incentivized to act with integrity as their performance is evaluated based on how they achieve objectives, according to nine leadership behaviors.

Integrity Week

In June 2018, the company held an Integrity Week, which focused on reminding employees of our commitment to doing business with integrity. This program included the relaunch of an updated and e-learning.

Integrity culture

A culture of integrity forms the foundation of any compliance framework. Our Executive Committee and Supervisory Board continuously promote a culture of transparency and integrity in the company. 2018 examples include integrity messages in town hall meetings across the globe, a company-wide Integrity Week and continued emphasis on doing the right thing as part of our pricing acceleration and other strategic initiatives. The boards have clearly outlined our aspired company culture, which is supported by core principles and leadership behaviors.

Code of Conduct

Our Code of Conduct defines our core principles and how we work. It incorporates fundamental principles on issues such as business integrity, labor relations, human rights, health, safety, environment and security and community involvement.