Economic/Governance/Social

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Target

  

Target

Area

  

 

  

2009

  

2010

  

2011

  

2012

  

2013

  

2015

  

2020

1

From 2010 employee survey changed from % favorable to Gallup Q12 GrandMean: average of mean scores for each question (out of five).

2

SVV program targets are included in the new critical PR spend coverage KPI.

3

Reported from 2012. Includes impact from VOC emissions.

4

Reported up to 2012.

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Product

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Eco-premium solutions with downstream benefits

  

% of revenue

  

 

  

 

  

 

  

17

  

18

  

–

  

20

Eco-premium solutions

  

% of revenue

  

18

  

21

  

22

  

22

  

24

  

30

  

–

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Business integrity

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Code of Conduct alleged complaints handled by the Compliance Committee

  

number

  

19

  

23

  

24

  

24

  

9

  

–

  

–

Code of Conduct trained

  

% employees

  

95

  

95

  

95

  

96

  

95

  

–

  

–

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Health and Safety

 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Fatalities employees

  

number

  

0

  

1

  

2

  

2

  

0

  

0

  

0

Total reportable injury rate employees/ supervised contractors

  

/million hours

  

3.7

  

3.6

  

3.1

  

2.4

  

2.3

  

<2.0

  

<1.0

Lost time injury rate employees/ supervised contractors

  

/million hours

  

1.5

  

1.6

  

1.3

  

1.1

  

1.3

  

1.3

  

–

Occupational illness rate employees

  

/million hours

  

0.4

  

0.3

  

0.3

  

0.2

  

0.1

  

–

  

–

Total illness absence rate employees

  

% of sites

  

2.0

  

1.9

  

2.0

  

2.0

  

2.1

  

1.9

  

–

Fatalities contractors (supervised plus independent)

  

number

  

3

  

0

  

1

  

0

  

0

  

0

  

0

Total reportable injury rate independent contractors

  

/million hours

  

2.8

  

3.0

  

3.5

  

4.2

  

3.5

  

–

  

–

Manufacturing sites with behavior-based safety program

  

%

  

 

  

72

  

76

  

76

  

96

  

100

  

–

Distribution incidents

  

number

  

52

  

91

  

80

  

46

  

48

  

–

  

–

Motor vehicle incidents with injury

  

number

  

31

  

34

  

29

  

28

  

19

  

–

  

–

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Employees

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Employee numbers (FTE)

  

number

  

54,700

  

55,600

  

57,240

  

55,272

  

49,561

  

–

  

–

Female executives

  

%

  

10

  

12

  

13

  

15

  

16

  

20

  

–

Executives from high growth markets

  

%

  

11

  

12

  

13

  

13

  

14

  

20

  

–

Online P&D Dialog participation

  

%

  

72

  

76

  

78

  

84

  

85

  

95

  

–

Employee engagement index1

  

1-5 scale

  

80

  

3.56

  

3.74

  

3.8

  

3.88

  

>4

  

–

Community Program investment

  

in € millions

  

1.4

  

1.5

  

1.5

  

1.5

  

1.0

  

–

  

–

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Reliable operations

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Management audits plus reassurance audits

  

number

  

66

  

61

  

66

  

61

  

56

  

–

  

–

Safety incidents (Level 3)

  

number

  

9

  

10

  

8

  

3

  

0

  

0

  

0

Safety incidents (Level 1, 2, 3)

  

number

  

33

  

32

  

36

  

23

  

14

  

–

  

–

Significant loss of containment (Level D)

  

number

  

1

  

0

  

2

  

0

  

1

  

0

  

0

Regulatory actions (Level 3)

  

number

  

3

  

4

  

0

  

3

  

8

  

0

  

0

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Sourcing

 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

Critical PR spend covered by supplier management framework

  

% of spend

  

– 

  

– 

  

– 

  

69

  

80

  

90

  

–

Product related suppliers signed Vendor Policy

  

% of spend

  

85

  

91

  

95

  

97

  

96

  

96

  

–

NPR suppliers signed Vendor Policy

  

% of spend

  

– 

  

– 

  

77

  

80

  

83

  

80

  

–

Suppliers on SSV program since 20072

  

number

  

185

  

266

  

304

  

373

  

392

  

–

  

–

Renewable raw materials

  

% organic RM

  

– 

  

– 

  

– 

  

13

  

13

  

–

  

–