Economic/Governance/Social

Product

Eco-premium solutions⁴

% revenue

18

18

20

25

22 (2009)

30

Business integrity

Code of Conduct incidents handled by the Compliance Committee

number

19

23

Code of Conduct trained

% employees

31

~95

95

H&S²

Fatalities employees

number

1

0

0

1

Total reportable injury rate employees/supervised contractors

/million hour

7.4

6.8

5.3

4.6

3.7

3.6

2.0³

2.0

Lost time injury rate employees/supervised contractors

/million hour

2.3

2.2

1.9

1.9

1.5

1.6

0.5³

Occupational illness rate employees

/million hour

0.5

0.4

0.3

0.3

0.4

0.3

0.2³

Total illness absence rate employees

%

2.4

2.3

2.2¹

2.2¹

2.0

1.9

Fatalities contractors (supervised plus independent)

number

1

0

3

0

Total reportable injury rate independent contractors

/million hour

–

5.2

2.8

3.0

Lost time injury incidents contractors

number

76

72

66

–

–

–

% sites with BBS program

%

56

61

100

Distribution incidents

number

52

91

Motor vehicle incidents with injury

number

31

34

Employees⁴

Employee numbers

number

54,740

55,590

Women executives

%

8

10

12

20

High growth country executives

%

10

11

12

20

Online P&D Dialog participation

%

53

60

72

76

Management development program participation

number

527

2,708

2,752

Employee engagement index⁵

% favorable⁵

72

76

78

80

3.56

Community program investment

€m

4

1.4

1.5

1.4

1.5

Reliable operations

Management audits plus reassurance audits

number

46

64

61

66

60

Serious incidents – Level 3

number

15

3

4

2

9

10

Serious incidents – Level 1, 2

number

24

22

Significant loss of containment

number

1

0

Regulatory actions – Level 3

number

3

4

Sourcing⁴

Raw material suppliers – vendor policy signed

% purchases

81

82

85

91

90

NPR central suppliers – vendor policy signed

% purchases

80

89

100

100

NPR business suppliers – vendor policy signed

% purchases

62

50

Supportive Supplier Visits since 2007

number

100

152

185

266

220