Sustainability framework

The framework (below) maps out the sustainability topics covered in this report. The AkzoNobel framework has three levels (Invent, Manage, Improve). Each includes environmental, economic and social aspects, which together map out the journey towards sustainability.

Invent: integrate sustainable value propositions

As we move forward, we are identifying and managing those issues which provide long-term opportunities for our businesses.

• Working in partnership with customers and suppliers to deliver eco-premium solutions
• Managing long-term resource and environmental issues
• Developing our people to lead and deliver innovative solutions
• Increasingly working in partnership with a range of stakeholders to achieve transformational change.

Manage: include sustainability in all aspects of the value chain

Based on the foundations of compliance and license to operate, we are now integrating sustainability into all areas of the value chain, from market research through to sales and marketing.

• Research, Development and Innovation groups focusing on product design for eco-efficiency, applying clever chemistry
• Sourcing managers working in partnership with suppliers to control business integrity issues, and to help us deliver sustainable value to our customers
• Manufacturing sites optimizing processes, improving yields, improving energy efficiency
• Sales and marketing teams working with customers to develop eco-premium solutions.

Improve: continue to comply and ensure our license to operate

Our management processes include directives and standards, management systems, improvement objectives, training and auditing. They are underpinned by AkzoNobel’s risk management process, which integrates environmental, social and governance issues.

Economic

• Integrity management: Our Code of Conduct details the requirements on employees and on the company to operate with integrity. There is a compliance management process in place. In parallel, a global complaints procedure allows employees to report any violations which they encounter.

Environmental and social

• Health, Safety, Environment and Security management: HSE&S management systems are based on international and internal company standards. Implementation is carried out by trained, experienced employees. Improvement actions are driven by objectives, while verification is achieved though internal and external audits.
• Product stewardship: Management systems and processes are in place to control the safety and environmental impact of our products throughout the lifecycle and to manage compliance with international and local regulations.
• Employment practices: HR systems are set up to meet business and local needs, within the framework of the global HR policy, which sets out principles for development, education and training, and compensation and benefits.