Sustainability framework


Sustainability topics and data have been integrated into all sections of AkzoNobel’s 2009 Report. This summary focuses on sustainability processes and activities that span our businesses. A more comprehensive overview of AkzoNobel’s sustainability strategy, activities and results can be found in the Sustainability section of our corporate website:

Sustainability framework

The framework maps out the sustainability topics covered in this report.

The AkzoNobel framework has three levels. Each includes environmental, economic and social aspects, which together map out the journey towards sustainability.

Sustainability framework















Integrate sustainable
value propositions




















Climate change
Carbon Policy
Energy, greenhouse gases
Scarce resources
Managing scarce resources
Fresh water availability


Eco-premium solutions
External partnerships
Deliver profitable growth


Leadership development
Talent Factory















Include sustainability
in all aspects of the
value chain















Research and development
Deliver profitable growth
Eco-premium solutions


Improve gross profit margins


Increase operational



Sales and marketing
Eco-premium solutions














Stakeholder engagement
Investors; Customers; Suppliers; Communities; Employees; Other stakeholders















Continue to comply
and ensure a license
to operate


Environmental management
HSE&S management
Emissions, waste
Raw material efficiency
Energy, greenhouse gases
Land remediation
Product stewardship
Product stewardship


Integrity management
Code of Conduct
Competition compliance
Vendor Policy
Embed AkzoNobel values
Integrity management


Health, Safety, Environment and Security management
HSE&S management
H&S performance
Process safety
Employment practices
Development programs
Diversity and Inclusion
Community involvement














Risk management

Improve: continue to comply and ensure our license to operate

Our management processes include directives and standards, management systems, improvement objectives, training and auditing. They are underpinned by AkzoNobel’s risk management process, which integrates environmental, social and governance issues.


  • Integrity management. The Code of Conduct details the requirements on employees and on the company to operate with integrity. There is a compliance management process in place. In parallel, a global complaints procedure allows employees to report any violations which they encounter.

Environmental and social

  • Health, Safety, Environment and Security management. HSE&S management systems are based on international and internal company standards. Implementation is executed by trained, experienced employees; improvement actions are driven by objectives; and verification achieved through internal and external audits.
  • Product stewardship. Management systems and processes are in place to control the safety and environmental impact of our products throughout the lifecycle and to manage compliance with international and local regulation.
  • Employment practices. HR systems are set up to meet business and local needs, within the framework of the global HR policy, which sets out principles for development, education and training, and compensation and benefits.

Manage: integrate sustainability in all aspects of the value chain

Based on the foundations of compliance and license to operate, we are now integrating sustainability into all areas of the value chain, from market research through to sales and marketing.

  • Research, Development & Innovation groups focusing on product design for eco-efficiency, applying clever chemistry
  • Sourcing managers working in partnership with suppliers to control business integrity issues, and to help us deliver sustainable value to our customers
  • Manufacturing sites optimizing processes, improving yields, improving energy efficiency
  • Sales and marketing teams working with customers to develop eco-premium solutions.

Invent: integrate sustainable value propositions

As we move forward, we are identifying and managing those issues which provide long-term opportunities for our businesses.

  • Working in partnership with customers and suppliers to deliver eco-premium solutions
  • Managing long-term resource and environmental issues
  • Developing our people to lead and deliver innovative solutions
  • And increasingly working in partnership with a range of stakeholders to achieve transformational change.
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