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Other developments


We opened a new Chinese plant in Shanghai early in the year to manufacture internal coatings for beverage cans. A new technical center was also opened in Warsaw in Poland to support our Central and Eastern European expansion, while we increased capacity in Sao Paolo, Brazil, to respond to demand. One achievement we were particularly proud of was receiving the South American Supplier of the Year Award for 2008 from Rexam.

Customer focus

Packaging Coatings by its very nature is an extremely customer oriented business. We supply products for highly demanding and regimented applications. For example, customers need to apply our coatings as an integral film just a few microns thick to millions of cans every day. To ensure that we continue to offer them world class service and the latest sustainable technologies, we are investing in Production and Technical Service Centers close to our customers in developing regions. We want to make sure that we are giving them the best possible service and we spend a lot of time with them, as well as regularly carrying out third party customer surveys. Not surprisingly, these studies confirm that all our customers know they can rely on AkzoNobel and have confidence in our products and services.

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