Core principles and values

Our Code of Conduct brings our core principles to life

Our core principles and values underpin everything we want to achieve. We have four company values, which were introduced in 2014 – Customer focused, Deliver on commitments, Passion for excellence and Winning together. These values form an integral part of our employee performance evaluation, which in turn helps them to become fully embedded into the organization.

We followed this up in 2015 by rolling out our updated , which is based on our core principles of Safety, Integrity and Sustainability. The Code of Conduct explains what we stand for as a company, what we value and how we run our business. It sets out the behavior we expect from everyone, regardless of their position in the company or the role they play.

The Code of Conduct explains what we stand for as a company, what we value and how we run our business

Given the importance of the Code of Conduct, we work hard to properly train our employees and our contractors. They receive detailed instructions regarding what we expect from them. This includes a mandatory e-learning program, which was launched company-wide to help ensure a basic understanding. We are also in the process of carrying out “dilemma workshops” designed to help both employees and contractors develop more complete knowledge and appreciation. This is achieved through a series of interactive discussions about the kinds of dilemmas they might face with regard to our core principles and the Code of Conduct in their day-to-day work. These workshops help to create a feedback culture where dilemmas are openly discussed. Because the principles and the Code of Conduct apply to all employees, the first workshop was held with the Executive Committee and we have since been cascading them throughout the organization.

We are not, however, limiting the application of our core principles to our company boundaries. We have also developed, and are in the process of rolling out, a , which clarifies what we expect from our business partners in terms of our Safety, Integrity and Sustainability core principles.

Code of Conduct

Our Code of Conduct defines our core principles and how we work. It incorporates fundamental principles on issues such as business integrity, labor relations, health, safety, environment and security and community involvement.

Business Partner Code of Conduct

Explains what we stand for as a company, what we value and how we run our business. It brings our core principles of Safety, Integrity and Sustainability to life and shows what they mean in practice.