Employees and community

Key performance indicators – employees

 

 

 

 

 

 

 

 

 

 

 

 

 

2011

 

2012

 

2013

 

2014

 

Target 2015

*

The definition of potentials changed in 2014 to better reflect our talent pool.

**

In line with the new definition of potentials, the definition of leadership talent also changed in 2014 to better reflect our talent pool.

 

 

 

 

 

 

 

 

 

 

 

People data

 

 

 

 

 

 

 

 

 

 

Employees at year-end (FTE)

 

57,240

 

55,272

 

49,561

 

47,207

 

 

 

 

 

 

 

 

 

 

 

 

Employee engagement

 

 

 

 

 

 

 

 

 

 

Employee engagement (ViewPoint score (1-5 scale))

 

3.74

 

3.80

 

3.88

 

3.97

 

>4.00

 

 

 

 

 

 

 

 

 

 

 

Diversity and inclusion

 

 

 

 

 

 

 

 

 

 

% of females in total workforce

 

24

 

24

 

24

 

24

 

% of employees from high growth markets

 

40

 

40

 

47

 

48

 

% of female executives

 

13

 

15

 

16

 

17

 

20

% of executives from high growth markets

 

13

 

13

 

14

 

16

 

20

% of female executive potentials

 

26

 

27

 

28

 

24*

 

30

% of executive potentials from high growth markets

 

31

 

31

 

34

 

30*

 

30

 

 

 

 

 

 

 

 

 

 

 

Talent management

 

 

 

 

 

 

 

 

 

 

% cross-BU moves of leadership talents

 

6

 

5

 

7

 

13**

 

10

% internal promotion into executive level

 

80

 

70

 

75

 

68

 

80

% retention of total workforce

 

 

88

 

89

 

87

 

% retention of leadership talent

 

96

 

96

 

92

 

93**

 

95

% retention of leadership talent – under-represented groups (women and high growth market employees)

 

94

 

97

 

92

 

89**

 

95

 

 

 

 

 

 

 

 

 

 

 

Learning and development

 

 

 

 

 

 

 

 

 

 

ViewPoint score on Learning and growth (Q12) (1-5 scale)

 

3.80

 

3.85

 

3.93

 

3.99

 

>4.00

Core principles and values

Core principles and values (graphic)Core principles and values (graphic)